Name: EKSA® E1000 WT True 2.4 GHz Wireless Gaming Headset with ENC
Brand: EKSA
SKU: E1000 WT
Price: 42.99 USD
Availability: InStock
Rating: 5 (1 reviews)

Description
FAQs
Shipping
Return&Refund
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Q&A

Description

True 2.4 GHz Gaming-Grade Wireless

Unlike Bluetooth, true 2.4 GHz offers low latency and fast data transmission. The E1000 WT gaming headset combines high-performance true 2.4 GHz gaming-level wireless transmission to deliver lossless sound quality transmission.

True 2.4 GHz E1000 WT

Ultra-Low Latency Wireless Gaming

EKSA E1000 WT gaming headset features ultra-low latency true 2.4 GHz lossless wireless technology for high fidelity audio. The audio latency of less than 30 ms is better than Bluetooth's 100 ms, which offers an immersive lag-free wireless gaming experience.

Ultra-Low Latency E1000 WT

Plug and Play EKSA 7.1 SoundBase

EKSA 7.1 SoundBase Plug and Play feature provides an incomparable audio experience with punchy and immersive sound. Listen to footsteps and gunshots with accurate positioning and clarity. As a result, they can experience a real battlefield in first-person shooting games.

7.1 Surround Sound E1000 WT

EKSA VoicePure ENC

Perfect team communication with EKSA VoicePure ENC. Environmental noise canceling technology isolates voice from the noise and eliminates up to 96% of distracting background sound. You'll sound natural and clear in-game chats, giving you an extra competitive edge.

E1000 WT with VoicePure ENC

Extended Battery Life

The 1500 mAh high-capacity battery provides up to 36 hours of extra battery life with lights off, during a quick 10-minute Type-C fast charge increases 3 hours of use. With extended battery life, play hours of the game without charge.

EKSA Dazzlight RGB

Get game-ready with EKSA Dazzlight RGB. The second you power it on, it glows with RGB color brilliance, immersing you in a broad array of colors. It is designed for serious gamers looking to win!

E1000 WT with RGB

Multi-Platform Compatibility

E1000 WT wireless gaming headset comes with a USB-A dongle and 3.5 mm audio cable to support a wide range of gaming devices, such as PC, PS4, PS5, Xbox One S/X, Nintendo Switch, smartphones, and tablets.

Multi-Platform Compatibility E1000 WT

Built-In Controls

Control at your fingertips, stay in the game. Easily adjust the headphone volume, quickly mute the mic, and switch sound effects with the push of a button. The built-in controls allow you to adjust the volume settings without navigating in-game settings.

Personalized Audio Settings

Enjoy the latest 7.1 virtual surround sound with the EKSA E1000 WT gaming headset. The EKSA SoundBase Software offers EQ sound customization to meet different gaming needs. Download the custom driver from our download page.

Stronger Sound Waves

Upgraded 50 mm drivers come with a synthetic fiber diaphragm and OFC (oxygen-free copper) material that brings you purer, clearer immersive audio. 50 mm drivers produce stronger sound waves for better bass and sub-bass.

E1000 WT 50 mm Driver

In The Box

FAQs

· Does the E1000 WT use Bluetooth?
No, EKSA E1000 WT contains even stronger wireless technology than Bluetooth. It contains a true 2.4 GHz gaming-grade wireless connection. Undoubtedly, EKSA E1000 WT has better performance than Bluetooth headsets. The headset gives incredible audio quality because of its lossless audio technology, which means the headset won’t compress the sound. Also, it has ultra-low latency (less than 30 ms), which means that audio and video properly sync. Meanwhile, you will notice significant delays if you get a Bluetooth headset.

· What's the difference between the E1000 and E1000 WT?
Aside from some key function and position changes, the main difference between EKSA E1000 and E1000 WT is the USB interface. The E1000 WT contains a 3.5mm audio interface and a 2.4G dongle wireless connection for smooth sound quality. Unlike RCA, the 3.5mm audio interface is portable and compatible with various gaming consoles and devices. Meanwhile, 2.4GHz gives plug and play experience and is suitable for longer ranges and transmission.

· What is EKSA VoicePure ENC?
EKSA VoicePure ENC is a dual-mic system for impressive quality and distraction-free gaming experience. The newly launched EKSA E1000 WT contains the VoicePure ENC feature, which includes a noise-identifying mic and a call mic. Dual-mic system identifies human and ambient sounds. Moreover, the environmental noise-canceling technology reduces about 99.8% of background noise, offering a distraction-free gaming experience.

· What is EKSA 7.1 SoundBase?
EKSA E1000 WT gaming headset contains SoundBase, a 7.1 surround sound system. The 7.1 surround sound technology includes eight sound channels to create a three-dimensional sound effect. EKSA 7.1 SoundBase offers richer sound quality and an immersive experience. Eight speakers are strategically arranged in the headsets to create room for sound. With these headsets, you can identify the opponent's direction by listening to their footsteps, gunfire, and vehicle sound.

· Does voice chat work on all phones or tablets with a 3.5 mm interface?
Yes, the 3.5 mm interface allows chatting with others through mobile devices or tablets, but the one-touch mute function on the headset does not work now. However, you can increase and decrease volume with built-in controls. You can connect EKSA E1000 WT with your mobile device for calls and a gaming console for communication. With lossless and uninterrupted communication, you can create gaming strategies and give your opponents a tough time.

· Does the microphone still work when it's retracted?
The microphone will still pick up sound while retracting, but it needs to be extended and close to your mouth to produce the best sound quality. If you don't want to use the microphone, you can click the one-button mute button on the headset to quickly turn off the microphone.

· Why can't I enjoy the 7.1 SoundBase?
The E1000 WT gaming headset has two sound effects: 7.1 virtual surround sound and 3D stereo sound. You can switch between these two sound effects at will when you use a 2.4G dongle to connect the device. But when you connect the device via the 3.5mm audio interface, you can only enjoy 3D stereo sound.

· How does multi-system connect work?
The E1000 WT gaming headset has two ways of connection: wireless (via 2.4 GHz USB-A dongle) and wired (via a 3.5 mm audio interface). The headset allows you to connect this headset to your devices with USB-A or a 3.5 mm audio interface.

Shipping

Shipping Policy

1. Do you offer Free Shipping?

Yes! We offer FREE Shipping on orders over $45, please check the form for more information:

Shipping Countries	Order Amounts	Shipping Methods	Shipping Cost
most areas	Over $45	Free Shipping	FREE
most areas	Below $45	$6 Shipping Fee	$6
Algeria, Armenia, Belarus, Bosnia & Herzegovina, Costa Rica, Egypt, El Salvador, Guatemala, Iceland, Moldova, Qatar, Saudi Arabia, Uruguay	Over $45	Free Shipping	FREE
	Below $45	$9 Shipping Fee	$9

Please note that we are unable to deliver to the following areas:

1. American Samoa	2. Afghanistan	3. Guam	4. Hawaii
5. Lebanon	6. Mongolia	7. Nepal	8. Marshall Islands
9. Northern Mariana Islands	10. Palau	11. Puerto Rico	12. Rhode Island
13. U.S. Virgin Islands	14. Armed Forces Americas	15. Armed Forces Europe	16. Armed Forces Pacific
17. French Southern Territories	18. South Africa (1 of 9 provinces)	19. South Georgia & South Sandwich Islands	20. Ukraine

2. How long does delivery take?

Under normal circumstances, if product stocks are available in the local warehouse, your orders will be sent out in 24 business hours, and shipping information will be updated in 72 business hours. Otherwise, it may take 5 business days to dispatch your parcel from an overseas warehouse.

Country		Estimated Delivery Time
United States	Domestic	3~7 Business Days
United States	Oversea	10~20 Business Days
Australia		10~20 Business Days
Canada		10~20 Business Days
Mexico		10~20 Business Days
French		10~20 Business Days
United Kingdom		10~20 Business Days

The shipping choices available from our Site's online store are estimates and do not guarantee the date of delivery.

Orders are not processed or shipped on the weekends and holidays. Weekend days should not be considered when calculating your delivery date.

Please be assured our team is working as safely and diligently as possible throughout the COVID-19 pandemic and increased holiday shopping orders to minimize delays and continue to fulfill all orders as timely as possible.

3. How will my delivery be shipped out?

Your parcel will be dispatched by different logistics system based on shipping regions:

Country	Logistics System
United States	USPS/DHL
Canada	Canada Post
Australia	Australia Post
United Kingdom	Royal Mail
European Union	DHL Express

4. For international packages, how customs charge?

Customers will pay for the customs on international packages (EU&UK).

5. I ordered more than one item. Will they all be delivered at the same time?

We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, and a maximum of four products can be contained in a package. Once an item has been shipped, you will receive a shipment notification email.

6. Can I change the delivery address of my package after it has been shipped out?

Unfortunately, we cannot change the shipment once the product is en route.

After your package has been shipped, you will receive an email containing a shipping confirmation, tracking number, and carrier information. In order to avoid any additional return shipping charges, make sure that a household member is there to receive your package.

7. What do I need to do when I received a different product than what I ordered?

Please contact customer support at info@eksa.net.

Return&Refund

Cancellation

We accept order cancellation before the product is shipped or produced. The refund of the order will be processed after the order cancelled and it may take 1-5 business days to return to your original payment bank. We DO NOT accept the order cancellation request if the product is already shipped out.

Returns/replacement (if applicable)

We accept return of products. Customers have the right to apply for a return if the product delivers with manufacturing defectives. Please contact us with the return request within 14 days after delivery of the product.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please ask our customer service at info@eksa.net for the exact return address before shipping it back. (Note: we will not accept returns without our approval.)

Please note that we can ONLY accept return/replacement due to product issues for ONE TIME within 24-Month Warranty.

We cannot exchange items unless they are defective or damaged.

Notes

Custom-order or personalized items do not have a right to 14 days refund.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

If due to our reasons, the goods received are damaged or not correct, the consumer is not required to bear the shipping fee for this reason.

No restocking fee to be charged to the consumers for the return of a product.;

Refunds (if applicable)

Once your return is received and inspected, we will email you a notification of receipt. We will also notify you about the approval or rejection of your refund. After a mutual confirmation, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Please Notice, if the goods delivery failed as incomplete shipping address(Especially local carrier needs detailed house info.), we would NOT offer refund for this.

So please check your information is correct and complete before checking out.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at info@eksa.net

Please contact our Customer service at info@eksa.net to get the return address. Or you can also call 00852-6940-4955(HK) to check more details.

Reviews

Q&A

EKSA® E1000 WT True 2.4 GHz Wireless Gaming Headset with ENC